Privacy Policy

Privacy Policy

Last Updated: October 9, 2026

At 1 Crore Projects, accessible at 1croreprojects.com, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you when using our website and services.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

• Account Information: Name, email address, phone number, and other details provided when registering or managing an account.
• Academic Information: College or university name, department, academic stream, and related information when you choose to provide it.
• Order Information: Purchased products, selected package, order number, invoice details, coupon usage, and payment transaction references.
• Project Enquiries: Project requirements, preferred technologies, budget information, and files uploaded through custom project enquiry forms.
• Technical Information: Information such as IP address, browser type, device details, access logs, and referral information where collected by our website or hosting services.
• Communications: Information you provide when contacting us through email, WhatsApp, or other support channels.

2. How We Use Your Information

We may use your information for legitimate business and service purposes, including:

• Creating and managing user accounts.
• Processing orders and providing purchased digital products.
• Sending order confirmations, invoices, and important service notifications.
• Providing technical support and responding to project enquiries.
• Managing payments, verifying transactions, and addressing payment disputes.
• Maintaining website security and preventing fraud, misuse, or unauthorized access.
• Meeting applicable legal, accounting, and regulatory obligations.
• Improving website functionality and customer experience where appropriate.

3. Payments and Payment Security

Payments may be processed through Razorpay or another payment provider made available during checkout. Payment providers handle payment information according to their own security practices, terms, and privacy policies.

• We do not intentionally request your card PIN, CVV, UPI PIN, or net banking password through our website or support channels.
• We may receive transaction references, payment status, payment method information, or other limited transaction details needed to confirm and manage your order.
• Payment-related information retained by our website depends on the payment integration and the information returned by the payment provider.
• Customers should complete payments only through the official checkout process and should never share OTPs or payment passwords with support staff.

4. Sharing of Personal Information

We do not sell or rent personal information to third parties for their independent marketing purposes. We may share relevant information in the following circumstances:

• Service Providers: With providers that help operate our website, hosting, email notifications, payment processing, file delivery, or technical support.
• Customer-Requested Services: When sharing is necessary to deliver a service or respond to a request you have made.
• Legal Requirements: When disclosure is required by applicable law, a valid legal process, or a competent authority.
• Security and Fraud Prevention: When reasonably necessary to investigate fraud, protect users, or safeguard our systems and legal rights.

Service providers may process information as needed to perform their services, subject to the arrangements and requirements applicable to them.

5. Data Storage and Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

• Access to personal information should be limited to authorized personnel and service providers who need it for their responsibilities.
• We work to protect information transmitted through our website using appropriate security measures.
• No online system or method of electronic storage can be guaranteed to be completely secure.
• Customers are responsible for protecting their account credentials and notifying us if they suspect unauthorized account activity.

6. Data Retention and Deletion

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including account management, order fulfilment, customer support, accounting, dispute resolution, and legal compliance.

You may request deletion of eligible personal information or your account by contacting us. Some information may need to be retained where required by law or where necessary to resolve disputes, enforce agreements, or protect legitimate interests.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential functions such as user sessions, account authentication, security, and user preferences. Additional analytics or tracking technologies may be used if enabled on the website.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

8. Third-Party Services and External Links

Our website may link to or integrate with third-party services, including payment providers, Google Drive, email services, and communication platforms. Those services may process information under their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services you use. We are not responsible for independent privacy practices outside our control.

9. Your Privacy Choices and Rights

Subject to applicable law, you may be able to:

• Request information about personal data associated with your account.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Withdraw consent where processing is based on consent and withdrawal is legally available.
• Raise a concern or complaint about the handling of your personal information.

We may need to verify your identity before responding to certain requests. Requests will be handled in accordance with applicable law and any relevant retention obligations.

10. Children's Privacy

Our services are not intended to encourage children to disclose unnecessary personal information. Where information relating to a child is involved, it will be handled in accordance with applicable law and any required consent or authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, or legal requirements. Updated terms will be published on this page with a revised date. Where required by applicable law, we will provide additional notice or seek consent for material changes.

12. Contact and Privacy Requests

For privacy questions, data correction requests, or other concerns about personal information, contact us:

• Email: 1croreprojects@gmail.com
• Website: https://1croreprojects.com

We will review privacy enquiries and respond in accordance with applicable law.